'Frequently Asked Questions' 
concerning our Background/Story & Wax Details

Background Info. & FMW’s Story:

The wax is literally handmade, hand-poured and hand-tested by John in a quaint, rustic 2 bedroom/1.5 bath cabin in Mississippi. (See photos below.) The cabin is meant to generally be a guest cabin, but has now become Firehouse Moustache Wax Central! All wax is made in its kitchen area, which can get quite messy! There is no central heat or air in the cabin so John likes to heat his working area in the Winter with the large brick fireplace along with a gas heater that's in the wall. He likes to keep the windows open to have a little ventilation from the constant smell of wax, so it can stay quite cool in there despite the fireplace/gas heater. In the very hot months that Mississippi is known for, he uses a wall/window a.c. unit in the main area to cool things off, but still keeps a couple windows open. So it can get fairly toasty in the warmer months when making his 3 waxes: Light, Dark and the infamous 'Wacky Tacky.' 

John is a firefighter by trade as well as a farrier (horseshoer) on his days off from the station, in addition to the time consuming wax making. He formulated the wax after 2 different waxes he used were no longer available and he just couldn't find anything comparable that worked. He decided maybe he could make his own wax to withstand the heat and humidity in Mississippi as well as the damp and cold. After many trial and error batches, he came up with the formulations of Firehouse Moustache Wax. Many of the guys at the fire station also got in on the fun and experimentation. In addition to John using it, he shared his wax with friends/co-workers and family who all thought it was great. He then stated to his wife back in 2006, "I think I'll try to market this on the internet." She nonchalantly told him, "Sure, if you want to" while thinking, "Who in the world is going to buy moustache wax??" Well, she ate those words as they now sell all over the world and, for a small 'mom and pop' business, continue to grow. As a side note, his wife has never been particularly fond of his moustache and has never seen him without it since they first met in 1990. He's had his 'stache since 1987. To John’s satisfaction and her dismay, she now can't say anything about his 'stache, particularly since she's running the business end!

See the news segment that was done on us by our local NBC News affiliate. It consists of two short videos, one that was on the morning news (minute long) and one that was on the evening news (2 minutes long):

http://www.msnewsnow.com/story/25137232/firehouse-moustache-wax-business-matters

Info. & Details About the Waxes:

Allergy Information: 
Our waxes contain no nuts, corn, gluten, coconut, dairy, almond, soy or lanolin. They do contain beeswax but no other animal byproducts. They do contain a small amount of petroleum product. Without it, you would not be able to get the wax out of the tin. There are no dyes or fragrances in our waxes. Both color and scent come naturally from the waxes used. 

Variations in color for the Dark and Tacky:
The Dark and Tacky waxes can have a tendency to be lighter or darker in color due to the natural variances in the waxes used. It is not something that can be controlled. The natural variances in the wax can also sometimes cause striations in the color but will not affect performance. Overall, the Tacky is the darkest of the waxes and is good for brown to black hair. However, there are many customers with lighter colored hair that also use the Tacky. If they get one that is darker in color it can have a tendency to darken the hair some. If you order a Light wax with a Tacky, we'll automatically try to find you a lighter colored Tacky. That being said, none of our waxes contain dyes or fragrances. The color (and scent) come naturally from the waxes used, so any "darkening" has more of a natural look and is not dramatic in effect. 

Can you make the Tacky in a lighter color?:
Unfortunately it is not possible to make a light colored Tacky because of the waxes used. The color comes naturally from the waxes used and there's no way to get it in a white/light form and it still be 'Wacky Tacky.' However, the color can vary from a lighter to darker colored Tacky due to those natural variances in the waxes, so you can always request a lighter colored Tacky and we'll do our best to find one for you. It's not something we can control and therefore market, but we always put aside any lighter colored Tacky's for special requests. Please note the latest batches have come out very dark/black in color, so we can't guarantee we'll have a lighter Tacky for you.

We also have many customers that combine the Light wax with the Tacky to get the hold and look they are wanting. The Dark wax also has excellent hold and is lighter in color than the Tacky. It tends to go on more of a neutral color. Like the Tacky, we also have some that come out lighter in color so you could also special request a lighter colored one when ordering and we'll do our best to find one. 

Dark wax info:
The Dark wax is more of a medium to light colored brown and is good for brownish or reddish colored facial hair. All waxes generally go on lighter than they look in the tin

Light wax info:
The Light wax is for blonde/gray facial hair and can sometimes be a little more white or yellowish looking in the tin, but will blend well with all lighter colored facial hair. Occasionally the Light wax may get a crack on the top due to differences in temperature when making it. However, it will not affect the hold or application in any way. 

Salt and pepper colored hair
If you have a salt/pepper 'stache, which wax to choose all depends on which color you have more of or are wanting to enhance/accent.  The Light will enhance and blend well with the lighter colored hairs, and somewhat lighten the darker hairs. The Tacky will somewhat darken the lighter hairs as well as enhance the darker hairs. Some salt and pepper customers prefer to use a combo of both the Light and Tacky. The Dark wax is more of a neutral color, so some customers find the Dark wax to be a good in-between for the salt and pepper color combo. It all comes down to a personal preference!

Difference between the waxes - hold, color and texture:
As far as hold, all three have great hold and that shouldn't ever be a problem. The Tacky and Dark are considered to have a little more hold than the Light, but again, hold and taming/controlling hairs will not be an issue for any of the waxes. The Dark wax is personally John's favorite (it tends to do better in Mississippi's very hot and humid weather) and the Wacky Tacky is a customer favorite. In addition to color being the main difference in the waxes, the texture is also a little different, with the Wacky Tacky being the tackiest. All waxes were specifically handcrafted to withstand all weather conditions. All three waxes are not limited to just moustaches and are for all facial hair including beards, goatees, sideburns and even eyebrows. 

General info. about the waxes: 
Please note the wax is not a paste/cream. This is a "real" wax and therefore is stiff...thus the excellent hold. The wax is not hard to apply but may take a little getting use to if you're not used to a real and stiff wax. (For detailed instructions on application see our "How to Apply" page.) The wax comes in one ounce tins that are opened with a ‘twist and pull up’ motion. A little bit of wax goes a long way. If wax gets on the outside of the tin or anywhere else that you don't want it, just wipe with a soft, dry cloth or towel.  Our waxes are Vegetarian approved, but not Vegan approved due to beeswax being an ingredient. 

We strive to provide excellent customer service and will ship the same or next day of your order. Everything about our wax is hand done, including the labeling of tins. So you may get a tin that is not perfectly poured or the label might not be perfectly centered, but it all adds to the uniqueness of our wax! 
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Here are some photos of the cabin (aka Firehouse Moustache Wax Central) during a rare Mississippi snow and a couple photos in warmer weather: